PRIVACY POLICY
Welcome to Meditation Matters and our website at www.meditationmatters.co (our “website”). Data protection and data security when using our website are very important to us. We would therefore like to inform you which of your Personal Data we collect when you visit our website and for what purposes it is used.
WHO IS RESPONSIBLE?
The person responsible in the sense of the UK’s Data Protection Act (“DPA”) and the EU’s General Data Protection Regulation (“GDPR”) is Meditation Matters of 14 Gosse Close, Hoddesdon, EN119FG (“Meditation Matters”, “we”, “us”, “our”). If you want to contact us or if you have any questions, you can reach us by email using info@meditationmatters.co, or write to us at the above address.
PRINCIPLES OF DATA PROCESSING
a) Personal data
Personal data is any information relating to an identified or identifiable natural person. This includes, for example, information such as your name, age, address, telephone number, date of birth, e-mail address, IP address or user behaviour.
b) Processing
The processing of Personal Data (e.g. collection, retrieval, use, storage or transmission) always requires a legal basis.
c) Legal basis
In accordance with the DPA and the GDPR, we have to have at least one of the following legal bases to process your Personal Data: i) you have given your consent, ii) the data is necessary for the fulfilment of a contract / pre-contractual measures, iii) the data is necessary for the fulfilment of a legal obligation, or iv) the data is necessary to protect our legitimate interests, provided that your interests are not overridden.
d) Retention
Processed Personal Data will be deleted as soon as the purpose of the processing has been achieved and there are no longer any legally required retention obligations.
DATA WE COLLECT
a) Provision and use of the website
When you call up and use our website, we collect the Personal Data that your browser automatically transmits to our server. This is technically necessary for us to display our website and to ensure its stability and security. In this sense, we collect the following data: i) IP address of the requesting computer, ii) Date and time of access, iii)name and URL of the file accessed, iv) website from which the access was made (referrer URL), v) browser used and, if applicable, the operating system of your computer as well as the name of your access provider. The legal basis is our legitimate interest.
b) Hosting
The hosting services used by us for the purpose of operating our website is Wix.com LTD. In doing so Wix processes inventory data, contact data, content data, usage data, meta data and communication data of customers, interested parties and visitors of our website and services, on the basis of our legitimate interests.
c) Content Management System
We also use the Content Management System (CMS) of Wix to publish and maintain the created and edited content and texts on our website. This means that all content and texts submitted to us is transferred to Wix. This represents a legitimate interest.
d) Cookies
We use cookies on our website. In accordance with the UK`s Privacy and Electronic Communications Regulation (“PECR”) and the EU`s Privacy and Electronic Communications Directive (“PECD”) we are required to obtain your consent before placing so-called Non-Essential Cookies (Functional cookies, Analysis and Performance Cookies, Advertising Cookies or Targeting Cookies). However, as we have refrained from placing Non-Essential Cookies, we are not required to obtain any consents nor to have a cookie consent tool. Nonetheless, this may change in the future and if we do use Non-Essential Cookies we will provide a Cookie Policy.
e) Cookie consent
Our website uses a cookie consent tool, to obtain your consent to the storage of cookies and to document this consent. When you enter our website, the following Personal Data is transferred to us via our cookie consent tool: i) Your consent(s) or revocation of your consent(s); ii) Your IP address; iii) Information about your browser; iv) Information about your device; v) Time of your visit to our website. The basis for processing is our legitimate interest and your consent.
f) reCAPTCHA
We also use Google's reCAPTCHA from Google LLC to check whether data input is made by a human being or by an automated program. For this purpose, reCAPTCHA analyses the behaviour of the website visitor on the basis of various characteristics. This analysis begins automatically as soon as the website visitor enters the website. The legal basis for using reCAPTCHA is our legitimate interest.
g) Analytics
For business reasons, we analyse the data we have on web and server traffic patterns, website interactions, browsing behaviour etc. The analyses serve us alone and are not disclosed externally and processed using anonymous analyses with summarised and or anonymised values. For this purpose we use Wix Analytics, a service of Wix.com Ltd. The legal basis is our legitimate interest and your consent. For further information, please refer to our Cookie Policy.
h) Contacting Us
We offer you the opportunity to contact us using various methods. We collect the data you submit such as your name, email address, telephone number and your message in order to process your enquiry and respond to you. The legal basis is both your consent and contract. As a rule, we do not require any special categories of Personal Data to provide our services.
i) Registration
In order to use our services you are required to register. If you register, we will request mandatory and, where applicable, non-mandatory data in accordance with our registration form including your name, email address and company name. The entry of your data is encrypted so that third parties cannot read your data when it is entered. Your data will remain stored for as long as the registration lasts, in particular if the storage is necessary for the fulfilment/execution of the contract, to enforce our rights or for our other legitimate interests or we are required by law to retain your data (e.g., within the framework of tax retention periods).
j) Payment Data
Payment Data will be processed via Wix using their Wix Payment service. Payment will solely be processed through Wix and we do not directly collect or store payment data. The legal basis for the provision of a payment system is the establishment and implementation of the user contract for the use of the service.
k) When using our services
We process the Personal Data involved in your use of our meditation and our auxiliary services in order to be able to provide our contractual services. This includes in particular our support, correspondence with you, invoicing, fulfilment of our contractual, accounting and tax obligations. Accordingly, the data is processed on the basis of fulfilling our contractual obligations and our legal obligations.
l) Newsletter
If you register during the checkout process for our newsletter, we may send you the occasional email for marketing purposes. The only data required for our mailing list is your name and email address. The processing bases are your consent and our legitimate interest.
m) Promotional use of your data
We use your data (name and email address) provided by you when you subscribe to our newsletter within the legally permissible scope for marketing purposes, e.g., to draw your attention to special promotions and discount offers. You can unsubscribe at any time via the link provided for this purpose in each email we send or by sending us an informal message. After unsubscribing, your email address will be deleted immediately.
n) Administration, financial accounting, office organisation, contact management
We process data in the context of administrative tasks as well as organisation of our business, and compliance with legal obligations, such as archiving. In this regard, we process the same data that we process in the course of providing our contractual services. The processing bases are our legal obligations and our legitimate interest.
o) Aggregated Data
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose including improving our website and services. Aggregated Data could be derived from your Personal Data but is not considered Personal Data in law as this data will not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this privacy policy.
DATA SECURITY
We undertake to protect your privacy and to treat your Personal Data confidentiality. In order to prevent manipulation or loss or misuse of your data stored with us, we take extensive technical and organisational security precautions which are regularly reviewed and adapted to technological progress. These include, among other things, the use of recognised encryption procedures (SSL or TLS).
However, we would like to point out that, due to the structure of the Internet, it is possible that the rules of data protection and the above-mentioned security measures are not observed by other persons or institutions that are not in our area of responsibility. We have no technical influence on this. It is the user's responsibility to protect the data he or she provides against misuse by encrypting it or in any other way.
INTERNATIONAL TRANSFERS
We may transfer your Personal Data to other companies as necessary for the purposes described in this Privacy Policy. In order to provide adequate protection for your Personal Data when it is transferred, we have contractual arrangements regarding such transfers. We take all reasonable technical and organisational measures to protect the Personal Data we transfer.
HOW WE MAY SHARE YOUR PERSONAL DATA
We may share your Personal Data with our business partners for the purposes described in this Privacy Policy, including (but not limited to) conducting the services you request, or customising our business to better meet your needs. We share your Personal Data only with business partners who agree to protect and use your Personal Data solely for the purposes specified by us.
We may also disclose your Personal Data for any purpose with your consent or for law enforcement, fraud prevention or other legal actions as required by law or regulation, or if we reasonably believe that we must protect us, our customers or other business interests. Except as described above of which you will be informed in advance, we will not disclose your Personal Data.
WHAT WE DO NOT DO
We do not request Personal Data from minors and children;
We do not use Automated decision-making including profiling; and
We do not sell your Personal Data.
PRIVACY RIGHTS
Under the DPA and the GDPR, you can exercise the following rights:
Right to information
Right to rectification
Right to deletion
Right to data portability
Right of objection
Right to withdraw consent
Right to complain to a supervisory authority
Right not to be subject to a decision based solely on automated processing.
If you have any questions about the nature of the Personal Data we hold about you, or if you wish to exercise any of your rights, please contact us.
UPDATING YOUR INFORMATION AND WITHDRAWING YOUR CONSENT
If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing or want to withdraw any consents you have given us, please contact us.
ACCESS REQUEST
In the event that you wish to make a Data Subject Access Request, you may inform us in writing of the same. We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days, we will tell you why and when we will be able to respond to your request. If we are unable to provide you with any Personal Data or to make a correction requested by you, we will tell you why.
COMPLAINT TO A SUPERVISORY AUTHORITY
The supervisory authority in the UK is the Information Commissioner's Office (ICO) (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO or any other supervisory authority.
HOW DO WE MAKE CHANGES TO THIS POLICY?
We may change our Privacy Policy from time to time. When we change our Privacy Policy, we will publish the updated policy on our website. Please check this Privacy Policy regularly. Subject to applicable law, all changes will take effect as soon as we publish the new Privacy Policy, but where we have already collected information about you and/or where legally required to do so, we may take additional steps to inform you of any material changes to our Privacy Policy and may request that you agree to these changes.
EFFECTIVE DATE
Monday, 10th of June, 2024